We prove how much your personal data matters to us through our actions. See clearly how your data is collected, used, and protected.
Your privacy is our priority. By using the rtk99 platform, you agree to this Privacy Policy. Below you will find a full explanation of what data we collect, why we collect it, and how it is kept secure.
Rtk99 is one of Bangladesh's most trusted online gaming platforms. We believe that every user's personal information belongs to them — and protecting it is our responsibility. This Privacy Policy explains what data rtk99 collects, how it is used, who it may be shared with, and what rights you have.
This policy applies to the rtk99.pro website and mobile app. Using the platform means you have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform.
Rtk99's Privacy Policy is aligned with international data protection standards, in particular the principles of the GDPR (General Data Protection Regulation). We continuously improve our practices to ensure your data receives the highest level of protection.
Various types of information are collected when you create an account and use our services on rtk99. Here is a detailed breakdown of what we collect:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Communication & Support |
| Financial Information | Mobile Banking/Nagad number, bank details | Payment Processing |
| Device Information | IP address, browser type, OS | Security & Fraud Prevention |
| Gaming Activity | Betting history, transaction records | Account Management & Analytics |
| Location Data | Country, City (approximate) | Legal Compliance |
rtk99 never stores your full card number or banking PIN. Payment information is processed directly through an encrypted payment gateway.
Rtk99 collects your information solely for specific, legitimate purposes. We never retain unnecessary data, and collected information is never used beyond its intended purpose.
Rtk99 never sells your data to advertising companies. For marketing communications, you can unsubscribe at any time.
Rtk99 stores your information on secure servers. All data is protected with AES-256 encryption and can only be accessed by authorized personnel on a need-to-know basis.
Once the retention period expires, data is automatically deleted or anonymized so it can no longer be used to identify individuals.
Rtk99 never sells your information to third parties. However, limited data may be shared with the following parties as necessary to operate our services:
Any third parties we share data with are bound by strict Non-Disclosure Agreements (NDAs). They may not use this information for any other purpose without rtk99's explicit permission.
The rtk99 website uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help improve your experience on the platform.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
As an rtk99 user, you have the following rights regarding your personal data. These rights are recognized under international data protection law.
You may request to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may request that data processing be restricted under certain circumstances.
You may request your information in a machine-readable format.
You may object to marketing or specific uses of your data.
To exercise any of these rights, please contact our support team. We generally respond within 30 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.
Rtk99 follows the highest industry-standard security practices to protect your data. Our platform is regularly audited by independent third-party security experts.
In the event of a data breach, we will notify affected users within 72 hours and take the necessary steps.
Rtk99 strictly prohibits access to the platform by anyone under the age of 18. We never intentionally collect personal information from minors.
We encourage parents and guardians to monitor their children's internet use. If a minor's information is collected inadvertently, it will be deleted immediately.
Rtk99 may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of the platform after any update will be considered your acceptance of the revised policy. We recommend revisiting this page periodically.
If you have any questions or requests regarding our Privacy Policy, please contact us:
Email: [email protected]
Support Hours: 7 Days a Week, 24 Hours a Day
We typically respond within 2 business days. For urgent matters, you can also reach us via live chat.
We don't just follow the rules — earning your trust is what we're here to do.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can access this data.
Rtk99 never sells your personal information. Any data shared with third parties is strictly limited in purpose and governed by binding agreements.
What we collect and why — explained clearly and plainly. No hidden terms.
You have the full right to request access to, correction of, or deletion of your data. We respond within 30 days.
Our Privacy Policy is built to meet international GDPR standards — users in Bangladesh receive the same level of protection as anywhere in the world.
Our Bengali-speaking support team is available 7 days a week for any questions about data protection.
Your information is completely secure at rtk99. Open an account today and enjoy gaming on a platform you can trust.